Privacy Policy

This Privacy Policy (the “Policy”) outlines how we collect, use, disclose, manage and safeguard your Personal Information (“PI”) and Personal Health Information (“PHI”). All our employees and contractors are required to adhere to the protections described in this policy and to other confidentiality and information disclosure rules. Please read this Privacy Policy carefully before you use this app or the LifePath Service. By accessing or using the Services you are agreeing to the terms of this Policy. The Policy should be read in conjunction with the Terms of Use. You should not use the Services unless you fully understand and agree to the Terms of Use and the Policy. 

References to “Elastic Care”, “we” or “us” mean Elastic Care Inc. a company registered and operating out of 95 Apple Creek Blvd., Markham, L3R 1C7 in the Province of Ontario in Canada. Elastic Care may share information among its subsidiaries or affiliates for the purposes of improving this app, and for no other purpose. Any information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, Elastic Care is the data controller responsible for processing your personal information as described in this Privacy Policy. 

“LifePath” is a platform (the “Platform”), created by Elastic Care, which allows users of the LifePath Mobile Device Application (the App”) to gather certain personal and health related information and communicate such data it to the user's chosen healthcare practitioners or professionals i.e. registered physician or doctor (the “Physician”). The App and Platform are used for the purposes of direct medical consultation (“Consultation”) between users and the Physician they choose to have their information sent to. The Platform, the App, the website (the “website”) and the information and services made available through these, are collectively referred to as the “Services”. 

For the purposes of this Policy, “Personal Information” or “PI” means Personal Information about an individual which allows them to be identified. “Personal Health Information” or “PHI” means information about an identifiable individual that relates to the individual's physical or mental health. PHI includes name of the user, gender, date of birth, past medical history and treatments, allergies, medications taken, smoking status, symptoms, vital signs and symptoms experienced. PHI may be submitted by the user for review by their Physician. 


We take the privacy of our users very seriously and are committed to safeguarding your Personal Information and PHI. Accordingly, we make the following commitments to you, as a user of our services.


We may collect the following information from you when you download the LifePath App and register for a LifePath account (“Account”) or when you use the Services: